Privacy Policy

Who we are

Qdos Coaching is a UK-based fitness coaching business. For anything about your data, email jamie@qdoscoaching.com.

What we collect, and why

On the website generally: anonymous usage analytics (via Vercel Analytics, which does not use cookies or track you across sites), and whatever you choose to send us through the contact form (handled by Formspree).

If you use our training plan tool and connect Strava:

• Up to twelve months of your Strava activity data — dates, durations, distances, and where present power, heart rate and elevation — plus profile details Strava shares with your permission, such as weight, FTP and training zones. We read this data; we never post to Strava.
• Your answers to the short questionnaire about your training and goals.
• Your email address, if you choose to leave it to open your plan, together with a record of exactly what you consented to.

We use this to build your athlete profile and training plan, to email you the link to it, and — only if you tick the box — to send you one follow-up email. That is the whole list. We do not sell or share your data for advertising.

Optional campaign analytics and coaching enquiries

Unless you opt out, we load Google Analytics 4 to understand which pages and campaigns help people enquire about coaching. We measure page visits, contact actions, successful form submissions and booking confirmations reported by the Calendly window. Analytics starts without an acceptance prompt. We do not enable advertising personalisation or Google Signals.

We send page paths and a limited set of campaign labels, not contact-form answers, names, email addresses, Strava identifiers or the personal details in a booking. Google Analytics uses pseudonymous browser identifiers and processes device and usage information. It is not an anonymous record. You can turn Google Analytics off using Analytics preferences / opt out in the footer, without affecting your use of the site.

Your opt-out is remembered in this browser until you change it or clear site storage. Previous opt-outs are honoured. When analytics is on, campaign context is kept in this browser tab for up to 30 minutes of inactivity, and analytics cookies are configured to expire after 180 days. Change your choice using Analytics preferences / opt out in the footer; opting out stops collection and removes our accessible Google Analytics cookies. It does not erase information already collected.

Formspree handles messages you choose to send, and Calendly handles bookings when you open the booking service. When analytics is on, limited campaign context is included with your enquiry or booking so we can understand its source. An optional “How did you hear about us?” answer helps us recognise referrals too. We use enquiry information to respond to your request and assess whether coaching is suitable, not to subscribe you to marketing. Our private lead register records enquiry and coaching outcomes; it is separate from Google Analytics.

These services may process data outside the UK under their applicable transfer safeguards. See Google’s privacy policy, Formspree’s privacy policy and Calendly’s privacy notice. Contact us for questions about this processing or requests concerning your enquiry records.

AI processing

Your training plan is generated with the help of Claude, an AI model provided by Anthropic. Summaries of your training data and your questionnaire answers are sent to Anthropic’s API for that purpose. Anthropic does not train its models on data submitted through its API. Every number in your profile — volume, power, load — is computed by our own code from your data; the AI contributes coaching judgement, not arithmetic.

Where your data lives

The website is hosted by Vercel. Training data is stored in a database hosted by Turso. Emails are sent through Resend. Background processing runs on Inngest. Each of these providers processes data on our instructions.

Cookies

The training plan tool sets one essential cookie: a signed session identifier that keeps your data yours — it is what stops anyone else opening your profile or plan. It is not used for tracking or advertising. The main website uses optional Google Analytics cookies unless you opt out, as described above. The booking service has its own cookie controls.

How long we keep it

Training data and plans are kept so that your plan link (valid for 30 days, and renewable by asking) keeps working, and so we can improve how plans are built. You can have everything deleted at any time — email us and we will remove your training data, profile, plan and email address. You can also revoke our access to your Strava account at any time from your Strava settings, which stops any further reading of your data immediately.

Your rights

Under UK data protection law you can ask for a copy of your data, ask us to correct or delete it, object to or restrict our use of it, and withdraw consent at any time. Email jamie@qdoscoaching.com and we will sort it. If you are unhappy with how we handle your data you can complain to the Information Commissioner’s Office (ico.org.uk).

Changes

If this policy changes in a way that matters, we will update the date at the top and, where the change affects how we use data you have already given us, tell you by email.